Help & Support
FAQ
Answers about subscriptions, privacy, and how not to give up.
❓ Frequently Asked Questions
Here are the answers to the questions we get asked the most. If you don't find what you're looking for, feel free to contact us via the "Feedback" button in the App.
💳 Subscriptions & Billing
I have ADHD, and I'm terrified I'll forget to cancel the trial and get charged.
We know that fear. It's called the "ADHD Tax." Rest assured, we won't let that happen.
- Dopamind will actively send you a push notification/email reminder 2 days before your trial ends.
- You will have plenty of time to decide whether to stay or leave. We only want you to pay if you truly love the product.
Why does the subscription cost this much? ($15/mo)
Because Dopamind isn't just a notepad; it's an AI Agent powered by top-tier LLMs.
- Every voice transcription, every task breakdown, and every word of encouragement consumes expensive computing power.
- Think of it as hiring a private ADHD Coach on standby 24/7, for less than the cost of buying a real coach lunch once.
If I buy an annual plan but regret it, can I get a refund?
Absolutely. We offer a 14-day no-questions-asked refund policy (for subscriptions made via our website). If you subscribed via the App Store, you'll need to follow Apple's refund process, but we will do our best to assist you.
🛠️ Product & Features
How is this different from Notion or Todoist?
- Notion is for people who love tinkering with systems (you have to build the house yourself).
- Todoist is for people with high executive function (you have to list everything yourself).
- Dopamind is built for neurodivergent minds. You don't need to build, and you don't need willpower. You just need to "speak," and the AI organizes, breaks down, and pushes you forward. They are tools; we are your exoskeleton.
What platforms do you support? Does data sync?
We currently support iOS (iPhone/iPad), Android, and Web (Browser).
- Data syncs in real-time via the cloud.
- Tasks you voice-capture on your phone will appear on your computer browser instantly.
What if I don't like the tasks the AI breaks down?
AI isn't perfect, but it's malleable.
- You can manually edit or delete any subtasks.
- You can tell the AI: "I don't like this suggestion, give me something simpler." It will understand and adjust.
🔒 Privacy & Data
Will the AI peek at my privacy?
Absolutely not.
- Your data is encrypted when stored.
- We do not use your personal data to train generic AI models.
- Your journals and tasks belong only to you. No one can see them but you.
🆘 Help, I can't keep it up, what should I do?
I used it for a few days and then stopped opening it. Am I hopeless?
Hey, don't beat yourself up. This is normal for ADHD. Dopamind is designed to allow for "gaps."
- Even if you stop for a week, you won't come back to a screen full of red "overdue" warnings.
- Our heatmaps allow for blank spaces.
- Try doing just one thing: Hold the mic button and tell the AI, "I'm so tired lately, I don't want to move." Let it comfort you and help you reboot.
Still have questions? 📧 Email us at: [email protected]